WHAT's NEW
Introducing nextXC - Month to month datacentre dark fibre
A better way to CONNECT
Nexthop is an Australian telecommunications carrier that provides Dark Fibre, IP Transit and 10Gbit Internet on a network we built, own and operate.
Low latency, premium connectivity.
Sydney / Melbourne / Brisbane / Perth
What Our Clients Say?
Nexthop products
We provide a simple, specialised product portfolio
| Product / Available Speeds | 500 Mbps | 1 Gbps | 2.5 Gbps | 10 Gbps | 100 Gbps | 400 Gbps |
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Fibre Internet - Multi-Gig Internet |
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Datacentre DIA |
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Layer 2 Ethernet |
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IP Transit |
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Wavelength |
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Dark Fibre* |
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Next XC - DC dark fibre* |
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* For dark fibre and Next XC the customer supplies the SFP to enable the 10, 100 & 400Gbps
What to expect from Nexthop
On a fundamental level our company has a long-term outlook and focus - we are not here for a quick exit.
We enjoy long standing relationships with our clients because we care. This is why our retention ratio through-out the years is at industry leading 99%.
We use high-quality materials and tier-1 contractors to ensure the long-term integrity of our fibre network.
We respect the relationships we develop with our clients and always provide frank and fearless advice.
Our company culture is built upon long-term and respectful relationships with our clients.
Project Management and in-house design provide greater control over projects allowing us to deliver on-time and within budget.
Consistent historical track-record of on-time delivery.
Unencumbered by legacy teams and products, we provide solutions that cater to customer-specific technical and commercial requirements.
Adaptable and flexible network design - we are focused on addressing our customer's business needs and being flexible in delivering tailored solutions.
A Word from Founders
At Nexthop, we believe that exceptional customer service is at the heart of everything we do. Our goal is to ensure that people choose to do business with us because we’re a pleasure to work with, making every interaction seamless and rewarding.
Our agile and responsive team is dedicated to delivering positive business outcomes for our valued partners and clients. Since our beginnings in 2013 with a single client, we have grown to serve over 500 businesses by 2024, including several ASX 100 companies and some of the world's largest enterprises. This growth has been driven almost entirely by word-of-mouth referrals, a testament to the strong relationships we’ve built over time.
In an industry notorious for high customer churn, Nexthop proudly maintains a churn rate of just 1%. We’ve retained nearly every customer who has signed with us since 2013, with many of these relationships spanning multiple agreement cycles.
Our journey into digital infrastructure began in 2018 with a small Sydney CBD footprint. Today, we offer comprehensive coverage across the CBD, with ongoing expansion into greater Sydney, as well as Brisbane, Melbourne, and Perth.
By investing in our own infrastructure, we ensure consistent quality and performance, giving our clients the confidence to plan for the future with us.
Your Trusted Connectivity Partner
Michael Lim
David Brown
Nexthop Founders
