Nexthop has helped us extend our critical infrastructure throughout the Sydney Metro area, building a bespoke solution to reduce latency and optical loss between key facility locations for us, resulting in reduced cross connect costs and improved performance

Nexthop has become a valued partner of Pentanet thanks to its high-quality carrier offerings and excellent service. The team at Nexthop are always responsive and reliable, and their IP Transit, nextXC, Dark Fibre and XFIBRE (10G Internet) services have never let us down.

As a New Zealand based service provider with trans Tasman customers, partnering with providers who deliver a quality service has always been difficult. Since our move to Nexthop, our last mile services are delivered seamlessly and the Nexthop team feel like an extension of our own network. Network uptime has been superb and when there are blips, the team are incredibly responsive. Their knowledge of local products and understanding of our needs is second to none

Nexthop has been entrusted with our global WAN over the last 6 years. During this time, they have provided us with fast and reliable connectivity. Nexthop has always been willing to push the envelope on our behalf with custom solutions, whilst continuing to support us with a high level of customer service.

With US$300m+ of subsea cables connected to Australia, RTI almost immediately engaged Nexthop to help accelerate our network presence across Australia. The RTI + Nexthop strategic relationship formed quickly and naturally around Nexthop’s technical competence, our companies’ shared values, and each firm’s relentless drive to solve complex problems. Mutual trust and respect are key reasons why our firms are exploring how to best expand our relationship, but we really just want to hang out with each other more!

We've used Nexthop for a couple of dark fibre links now, their build times are quick, their prices are great and they kept us updated throughout the process.

Great team, always very responsive, good quality transit connectivity, I hear the fibre is good too! Would recommend!

Nexthop is a key provider to IPC in delivering reliable, high performing connectivity for our Australian customers. Their flexibility and willingness to build customised solutions have allowed us to provide value added services to our customers.

Nexthop have an extremely reliable Network and there sales and support staff are friendly and helpful.

We have been extremely pleased with the performance of Nexthop’s transit as well as their can-do approach to solving problems. If you are looking for transit, look no further than Nexthop. They are attentive and always willing to go that extra mile to get you and your customers online.

Working with Tim Jones and the team at Nexthop wasn’t just about replacing a vendor—it was about choosing a partner who understands the mission-critical nature of our services. Nexthop exceeded our expectations—not only in technical delivery but also in responsiveness and strategic alignment. The professionalism and speed with which they executed this transition reinforced our decision to trust them with the future of our infrastructure.

From the initial setup to installation, the support we received from Nexthop exceeded our expectations. Their team demonstrated an exceptional level of responsiveness and technical expertise, ensuring a smooth deployment. Moreover, their advanced routing optimization support has been instrumental in enhancing our low-latency, gaming-optimized internet services—one of our key differentiators in the market.

NextHop has been outstanding to work with. Their responsiveness is top-notch, and they consistently meet or exceed their committed ETAs for dark fibre delivery. Tim was an absolute joy to deal with -professional, proactive, and always on top of things. It’s rare to find a provider this reliable and easy to work with. Highly recommend!

Everything about working with Nexthop was easy — from tailoring the design to rollout and ongoing adjustments. Nothing was ever too hard or ‘not possible.’ This partnership gives us the confidence to accept jobs of any size into Perth, knowing bandwidth is no longer a bottleneck.

I would just like to say thank you again for getting us online on such short notice. It was a seamless and simple process which was very refreshing. Looking forward to a long relationship between NSB Cyber and NextHop.

Great experience using Nexthop! The set-up process of a super fast fibre link to our new hub was seamless. Don't waste your time with other providers and go with Nexthop!

The Nexthop internet that we have in our company is stable and fast. We didn't observe a high latency and packet loss. It's easy to connect our devices without any complication to set-up. Nexthop is easy to coordinate and the internet was set-up quickly.

Love working with the team at NextHop - they take the pain out of dealing with connectivity in Australia. Recomended A++

Nexthop provided a DIA connection into our office at very short notice and delivered exactly by our deadline. Their team worked seamlessly with our building management and installers, ensuring a smooth and efficient installation. Throughout the process, they kept us well-informed and were always helpful and responsive. We would highly recommend Nexthop to other businesses looking for a reliable connectivity partner.

Tim and the team at Nexthop are amazing to deal with! Prompt response, quoting and excellent performance and stability. A very happy customer :)

Nexthop exceeded our expectations, providing exceptional white glove treatment. They kept us well-informed throughout the process, and when challenges arose, Nexthop was quick to provide solutions rather than excuses, meeting all our deadlines effectively.

A great bunch of people who provide a great service! Would recommend to anyone needing fibre services.

Approximately 18 months ago our leadership team made the strategic decision to find a new partner for our network services. We were experiencing delays with service delivery, ongoing billing issues and overall slow response times from our previous supplier. Our company is growing fast, and our customers data requirements are ever increasing, with that in mind we set out to find a partner who was agile, responsive and customer focused. NextHop has played a key role in strengthening our network capabilities. Their dark fibre offering provides flexibility and scalability; their IP transit services have ensured reliable, high-performance and cost-effective internet for our customers. Beyond the technology, their team stands out for its responsiveness and commitment to service excellence. We view them as a strategic partner rather than just a supplier and intend to exclusively use them for our network needs into the future.