Techflow Selects Nexthop as a Primary Transit & DIA Partner Amidst Industry-Wide Network Disruptions

In a decisive move to secure its network infrastructure, leading Data Centre and telecommunications provider Techflow has appointed Nexthop as its priority partner for national IP Transit and Datacentre DIA (Direct Internet Access) services.

The decision follows a series of critical service continuity risks experienced with a major upstream ISP. Seeking a more reliable, responsive, and high-performance solution, Techflow turned to Nexthop—an established collaborator already supporting Techflow’s inter-data centre needs.

“Working with Tim Jones and the team at Nexthop wasn’t just about replacing a vendor—it was about choosing a partner who understands the mission-critical nature of our services.” said Shah Hardik, CEO of Techflow.

A Seamless Nationwide Migration—Delivered in Under 24 Hours

What followed was a coordinated and exceptionally fast migration strategy. In less than 24 hours, the majority of Techflow’s national customer base had been successfully migrated to Nexthop’s robust IP Transit and DIA network. This included expedited patching and cross-connect provisioning at multiple points of presence (PoPs), ensuring minimal customer impact and zero downtime.

“Nexthop exceeded our expectations—not only in technical delivery but also in responsiveness and strategic alignment. The professionalism and speed with which they executed this transition reinforced our decision to trust them with the future of our infrastructure. Working with Nexthop wasn’t just about replacing a vendor—it was about choosing a partner who understands the mission-critical nature of our services.” said Shah Hardik, CEO of Techflow.

Client Overview

TechFlow is a Sydney based premier provider of data centre services and IT Infrastructure procurement. We deliver enterprise grade solutions for our enterprise customers across the nation with tailored colocation, internet, voice, and cloud connectivity solutions.

Solution Overview

● IP Transit: High-capacity, low-latency internet connectivity via Nexthop’s resilient national backbone.

● Datacentre DIA: Dedicated internet access across key Tier III data centres with consistent throughput and SLA-backed performance.

● 24/7 Support: Proactive monitoring and rapid incident response from Nexthop’s enterprise NOC team.

● Rapid Cross-Connects: Agile infrastructure provisioning within major Australian data centres.

Results & Benefits

● >90% of services migrated in <24 hours

● Improved stability and lower latency across customer-facing platforms

● Elimination of previous upstream bottlenecks and outages

● Future-ready backbone supporting scale and compliance needs

Conclusion

The successful and rapid transition underscores Nexthop’s growing reputation as a strategic infrastructure partner for forward-thinking Australian providers. Through this partnership, Techflow has fortified its network backbone, ensuring its customers enjoy fast, secure, and uninterrupted services—now and into the future.