Ryan is one of the world's largest tax services and software firms, providing an integrated suite of federal, state, local, and international tax services on a multijurisdictional basis. With global headquarters in Dallas, Texas, and an Asia-Pacific practice headquartered in Sydney, Ryan's multidisciplinary team of more than 7,100 professionals and associates serves over 74,000 clients in more than 80 countries — including many of the world's most prominent Global 5000 companies.
Ryan's Australian operations support multinational corporations across the Asia-Pacific region with tax consulting, recovery, compliance, and technology services. For a firm that manages sensitive financial data across international jurisdictions, the performance and reliability of its office connectivity is a fundamental operational requirement.
As a global professional services firm operating across multiple time zones, Ryan's Sydney team requires internet connectivity that performs consistently throughout the business day. Tax consulting work involves accessing cloud-hosted platforms, transferring sensitive client data, coordinating with international offices via video conferencing, and running bandwidth-intensive applications — all concurrently, without interruption.
For a firm handling confidential financial information for some of the world's largest corporations, connectivity needs to be more than just fast. It needs to be stable, low-latency, and straightforward to deploy across the devices and systems that the team relies on daily.
Ryan selected Nexthop to deliver business internet to its Sydney office. Nexthop provided dedicated business fibre over its privately owned and operated dark fibre network, giving Ryan a stable, high-performance connection with the low latency and zero packet loss that professional services operations demand.
The service was set up quickly, with Nexthop's team coordinating directly with Ryan to ensure a smooth and uncomplicated installation. Device connectivity across the office was seamless, with no configuration complications — the team was fully operational without delay.
Since going live, Ryan's Sydney office has experienced the kind of connectivity that a global professional services firm expects but does not always receive: stable, fast, and reliable. The team has observed no high latency and no packet loss — the two metrics that matter most for the cloud applications, video conferencing, and data-intensive workflows that tax consulting depends on.
For Ryan, the experience has been defined by simplicity. The internet works. Devices connect without complication. And when coordination was needed during setup, Nexthop made it easy.
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"The Nexthop internet that we have in our company is stable and fast. We didn't observe a high latency and packet loss. It's easy to connect our devices without any complication to set-up. Nexthop is easy to coordinate and the internet was set-up quickly."
Herson Macaraniag — Ryan
Sales Director
Nexthop products
We provide a simple, specialised product portfolio
| Product / Available Speeds | 500 Mbps | 1 Gbps | 2.5 Gbps | 10 Gbps | 100 Gbps | 400 Gbps |
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Fibre Internet - Multi-Gig Internet |
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Datacentre DIA |
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Layer 2 Ethernet |
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IP Transit |
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Wavelength |
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Dark Fibre* |
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Next XC - DC dark fibre* |
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* For dark fibre and Next XC the customer supplies the SFP to enable the 10, 100 & 400Gbps
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